The mission of the CUNY School of Professional Studies (CUNY SPS) Help Desk is to provide high-quality technical support and customer service to CUNY SPS students, faculty, and staff, utilizing effective online troubleshooting and problem-solving tools.
Please Note: The CUNY SPS Help Desk supports members of the CUNY SPS community. If you attend another CUNY college, please contact your home campus Help Desk for assistance, as they have access to and manage your student account information. A directory of CUNY campus Help Desks is available at: https://www.cuny.edu/about/university-resources/tech-resources-help-desks
If you have questions about a CUNY SPS undergraduate application, please contact the CUNY SPS Office of Admissions at admissions@sps.cuny.edu.
For questions about the status of an undergraduate application to another CUNY college, please visit: https://www.cuny.edu/admissions/undergraduate/status/
Our goal is to achieve maximum customer satisfaction by:
- Assisting with access to and use of CUNY SPS and CUNY computing resources
- Serving as a helpful, courteous, and knowledgeable first point of contact
- Providing proactive, accurate, and relevant resources to empower users to quickly and conveniently find technical information and solutions
When contacting the CUNY SPS Help Desk, please identify your problem, provide your full name, and a number where you can be reached. Be prepared to share details about your computer’s Operating System (OS), Platform, Internet Connection, and the version of the program with which you are experiencing issues.